best-in-class ticketing

ACME is committed to ensuring accessibility for all individuals, including those with disabilities, in accordance with applicable laws and regulations. We believe that everyone should have equal access to our ticketing, donation, and membership software solutions, as well as the cultural institutions we serve. To achieve this goal, we are striving to providing an inclusive and barrier-free experience for all users and we are working toward this goal daily through ongoing website optimization.

KEY PRINCIPLES:
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Compliance: We strive to comply with all relevant accessibility standards and regulations, including but not limited to the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. We are continually working on becoming more compliant with these regulations.

Inclusive Design: We are committed to incorporating accessibility features into our software solutions from the outset, ensuring that they are usable and accessible to individuals with diverse abilities, including those who use assistive technologies. We use tools and software to design responsibly and with accessibility as a priority. We also utilize a plugin to ensure that immediate and basic accessibility needs are met.

User Feedback: We welcome feedback from users regarding accessibility issues or barriers encountered while using our software. We are committed to addressing and resolving any reported issues in a timely manner.

Training and Awareness: We provide training and resources to our employees to increase awareness of accessibility issues and best practices in design and development. We strive to foster a culture of accessibility within our organization.

Continuous Improvement: We regularly review and update our software to incorporate new accessibility features and improvements based on evolving standards and user feedback. We are committed to ongoing evaluation and refinement of our accessibility efforts.

ACCESSIBILITY FEATURES:
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Keyboard Navigation: Our software solutions are designed to be fully operable via keyboard navigation, allowing users to navigate and interact with all features without the need for a mouse.
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Screen Reader Compatibility: We strive to ensure compatibility with screen reader software, enabling users with visual impairments to access and navigate our software using assistive technology.
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Alternative Text: We provide descriptive alternative text for all images and non-text elements within our software, ensuring that users with visual impairments can access and understand content.
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Color Contrast: We consider color contrast ratios to ensure readability for users with low vision or color blindness, adhering to WCAG guidelines for sufficient color contrast.
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Flexible Layouts: Our software solutions are designed with flexible layouts and scalable fonts to accommodate users with varying levels of vision and motor dexterity.
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Basic Accessibility Tools: We have implemented an accessibility plugin that assists users to quickly and easily determine the experience they want/ need from our website.

Contact Information: If you encounter any accessibility barriers while using our software solutions or have suggestions for improvement, please contact us at support@acmeticketing.com.

We are committed to providing a positive and inclusive experience for all users, and your feedback is invaluable in helping us achieve this goal.

Signed,
ACME Technologies, Inc.