Case Studies

Historical Homes

A Historical Home belonging to one of the Most Famous Architects in the U.S.

The Challenge

This historic landmark sought a new ticketing solution with an aim to:

  1. Streamline sales of timed entry tours + membership program
  2. Alleviate staff in coordinating guests/guides into multiple, frequent time slots with very limited capacity + in varied locations

The Solution

ACME’s standard timed-entry admission feature enabled them to publish multiple tour time slots/day with capacity limit honored across sales channels. As a result:

  • Guests can advance-reserve online or purchase tickets in person at POS
  • Access control scanning was activated to check-in guests

Top Reasons for Choosing ACME

An Optimized Guest Experience

· Reduced wait time at Point of Sale

· Improved guest satisfaction

· Flexible capacity adjustment

· Timed entry

· Quick sales and guest check-in