For many years this aquarium in Hawaii used different solutions for online and onsite ticketing. In Q3 2019 they opened a world-class, immersive dome experience underscoring the need for an integrated sales platform. Additionally, the organization wanted more mobile options for staff to guest engagement.
The Aquarium selected ACME to replace their online, onsite and back office ticketing/event platforms and are subsequently experiencing a number of immediate benefits:
The Aquarium worked quickly to implement ACME in little over 4 weeks and is leveraging the full power of ACME’s cloud platform
Like many organizations, this Canadian Aquarium was impacted by COVID-19 and closed for a period of time. The Aquarium took this opportunity to re-evaluate technology and determined a change was needed to re-open successfully.
The Aquarium selected ACME to replace their current ticketing system and integrate with RE NXT for donor management. ACME enabled several important goals for the Aquarium:
This large Aquarium was able to rapidly implement ACME and re-open successfully as planned.
In response to heightened guest safety measures due to COVID-19, this large aquarium in the Pacific Northwest decided to implement timed ticketing and advance member reservations to prevent overcrowding at the Aquarium.
As a standard ACME feature, timed ticketing is available through all sales channels.
This aquarium wanted to add a few bells and whistles to the purchasing process so they decided to use ACME APIs to incorporate the transaction process directly into their website.
Using ACME APIs, the aquarium was able to quickly and successfully pivot from general admission to timed ticketing while maintaining their custom website.
This aquarium focused on 3 goals for their website e-commerce pages:
They hired a web development group to leverage ACME APIs + construct a custom end-to-end user journey for ticketing + membership.
ACME API’s Used
By using ACME APIs, they powered several innovative features displayed by their core website CMS:
This aquarium was integrating with Raiser’s Edge, and the membership team needed to:
Efficiency-minded, a small team assembled daily in a conference room to:
The testing team transformed a somewhat laborious activity, completing it quickly through group brainstorming + collaboration.
· Interface testing
· Interactive & hands-on